
Driving a data platform roadmap pivot to grow adoption
Pivoting a stalled enterprise data platform roadmap from creation to discovery
Executive summary
Target's data visualization & reporting platform was being built for the 3% of users who created dashboards while 97% — the analysts and PMs consuming them — couldn't find datasets they needed, wasting $52M annually in lost productivity. I joined to diagnose the gap and realized the roadmap had been pointed at the wrong problem entirely.
I drove a strategic enterprise-level pivot from widget creation to data discovery and restructured the team into a dual-track model that separated leadership vision-setting from cross-functional execution. Along the way I coached a senior designer through the climb to team lead — tightening the two-way feedback loop with her so I could dial my involvement to match where she was in the climb. This approach enabled her to run with & evolve the vision across 3 product teams.
Primary role
UX Manager, Design & Research
Time frame
2021 - 2022
Company size
415,000
Leadership Scope
4
Company stage
Fortune 50 Enterprise
Industry
Data Science
$27M
Annual Cost Savings
175%
Onboarding Improvement
530%
Time-to-Insight Reduction
What's next
Full case study coming soon.
The full narrative — problem framing, strategic approach, execution, outcomes, and reflections — is being authored. Want the deeper story in the meantime? Reach out and I'll walk you through it.
